Solar 4 America Ice San Jose
  • 28-Nov-2018 to 30-Dec-2018 (PST)
  • Customer Service
  • San Jose, CA, USA
  • 13.50
  • Hourly
  • Part Time

Job Title: Restaurant Server/Bartender

Department: Stanley's Sports Bar/Restaurant

Reports To: Stanley's Supervisor

FLSA Status: Non-Exempt, Hourly

Scope and Nature of Role: Greet and accommodate the food and beverage needs of guests at Stanley's Sports Bar. Set up, clean and close up the restaurant.

Essential Responsibilities:

Ensure complete set-up of the Server's workstation before guests arrive.

Serve multiple tables of Guests simultaneously as determined by management

Record Guest orders and enter them in the Point-of-Sale system in a timely manner.

Refill drinks and deliver food as soon as necessary or available via tray service.

Perform money transactions, return accurate change, and close checks in Point-of-Sale system.

Provide great Guest experience through menu presentation and suggestive selling.

Check Guests' identification and serve alcoholic drinks adhering to state and local regulations.

Work in team environment and communicate with Supervisors, Team Members and Guests.

Perform opening and closing side duties as assigned (e.g., ice buckets, roll silverware, prep condiments, etc.)

Maintain full awareness of circumstances affecting quality of guests' experience including assisting fellow team members to enhance the guests' experience.

Remain in position until restaurant is no longer receiving guests and perform all duties for closing.

Adhere to safety and sanitation standards and proper care and handling of equipment and utensils.

Adhere to work and break schedules and policies.

Adhere to uniform and appearance policies.

Communicate well in an English-speaking environment.

Meet and exceed guest expectations.

Perform other functions as assigned (e.g., prep desserts and salads, restock, check restrooms, empty bus tubs, refill ice, assist other FOH & BOH Team Members, etc.).

Qualifications:

Customer service experience is required.

Must possess a positive attitude and work well with other team members.

Must be able to communicate clearly with managers, kitchen and dining room personnel.

Be willing to follow direction and ask questions for clarification if needed.

Be able to work in a fast paced environment.

Be 18 years of age or older to serve alcohol.

Be flexible with adjustments to duties and work area assignments on a shift-by-shift basis.

Must have knowledge of or experience with data entry into a computer.

Must be able to lift 20 pounds maximum with frequent lifting and/or carrying objects up to 10 pounds

Must be able to frequently bend and constantly reach, stand and walk.

 

Solar 4 America Ice San Jose
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